Play Now

Privacy Policy

What Data We Hold

  • Registration and login details
  • Deposit and withdrawal records
  • Game and bonus history
  • Cookies and analytics data

We use this information to run your account, meet regulatory obligations and tailor our offers. Your data is stored securely and we do not sell it to third parties. We retain records as required by our licence and applicable law. After the retention period we delete or anonymise data where possible.

New Zealand players can request access to their data or ask for correction. We aim to respond within the timeframe set by applicable law.

  1. Submit a request via our contact form
  2. We verify your identity before releasing data
  3. We aim to respond within 30 days

You may also request deletion where we have no legal obligation to retain the data. We may collect additional information when you contact support, participate in promotions or use certain features like live chat.

Sharing With Third Parties

We may share data with payment providers, regulators and fraud-checking services when necessary. In these cases we ensure appropriate safeguards are in place. Payment processors need certain details to complete transactions; licensing authorities may require information for compliance. Some of our service providers may process data outside New Zealand; we use standard contractual clauses and similar safeguards when this occurs.

  • Payment processors for secure transactions
  • Licensing authorities where required by law
  • Service providers bound by strict agreements

We use encryption for data in transit and at rest. Our staff receive training on data protection. If a breach affects your data, we will notify you and the relevant authority as required. You can opt out of marketing emails at any time; account-related messages such as withdrawal confirmations are always sent. We may also use your data for responsible gambling checks, such as verifying your identity when you set deposit limits or request self-exclusion. This helps us keep your account secure and support safe play. We retain data only as long as required by law or our licence.