Terms and Conditions
Welcome to Casino Kingdom. These terms govern your use of our site and services. By registering or depositing you accept them in full.
We recommend reading this document before playing. Questions? Our support team is here to help. We may update these terms from time to time; continued use after changes means acceptance. You must be 18 or over and legally permitted to gamble in New Zealand. Only one account per person is allowed; we may close multiple accounts and forfeit any balances.
Deposits and Withdrawals
We support trusted payment methods for New Zealand customers. Minimum and maximum amounts vary by method; check the cashier for details. Deposits are usually instant; withdrawals may take 24–72 hours depending on the method and any verification checks. Withdrawals must go to a payment method in your name.
- Deposits are usually instant; withdrawals may take 24–72 hours
- Identity verification may be required before first withdrawal
- We reserve the right to request source-of-funds documentation
Funds in your account must be used for gaming. They cannot be transferred to other players. We process withdrawals as quickly as possible, but delays may occur if we need to verify your identity or source of funds. Bonuses and promotions have their own terms; wagering requirements must be met before cashing out.
Game Fairness and Disputes
All games use certified random number generators. Results cannot be predicted or manipulated. If you dispute a result, contact us with the game ID and timestamp. We investigate fairly and respond within a stated timeframe. Our decision is final where the game has operated correctly.
- We investigate fairly and respond within a stated timeframe
- Our decision is final where the game has operated correctly
For complaints you may escalate to our complaints team or an independent dispute resolution body. We aim to resolve issues promptly and fairly.