Responsible Gaming

Our Commitment

• We promote responsible gambling for all players
• Tools are available to set limits and take breaks
• We signpost to Gambling Helpline and other services

Gambling should stay fun. If you're chasing losses or spending more than you can afford, it's time to pause and reassess. Casino Kingdom is here for entertainment. We do not encourage excessive play and we take problem gambling seriously. Our team is trained to recognise signs of problem gambling and to offer support when appropriate.

Our platform includes deposit limits, session reminders and self-exclusion. You can set these in your account. Reductions take effect immediately; increases require a cooling-off period to protect you from impulsive changes. Reality checks remind you how long you have been playing and your session balance; you can enable these in settings.

Self-Exclusion

You can exclude yourself for a set period or permanently. During this time you cannot access your account or open a new one. We will not send you marketing during exclusion. Self-exclusion is a serious step; we recommend reaching out to Gambling Helpline or a counsellor if you are considering it.

1. Short-term: 24 hours, 7 days or 30 days
2. Long-term: 6 months or 12 months
3. Permanent: indefinite exclusion from our brand

We will also help you find professional support if needed. Gambling Helpline NZ: 0800 654 655. BeGambleAware and similar organisations offer further resources. Play within your means. If gambling is affecting your work, relationships or mental health, please seek help. You can also speak to your GP or a counsellor for personalised support. Remember that gambling is for entertainment; it should never replace other activities or become a way to make money. Our tools are free and available in your account settings. Contact support if you need help setting them up. Reductions to deposit limits take effect immediately.